This title was first published in 2000. Exploring issues surrounding the constitution of managerial knowledge, newer forms of organizational control, identity and gender, this book sheds light on the implications of the discursive construction of 'financial services' as a cohesive entity in the United Kingdom in the last 15 years. It develops a form of critical analysis which can bridge the gap between large-scale cultural and economic shifts and the conduct of managers, employees and consumers within these networks of power.'This book is a model of social science scholarship at its best...clear and lucid...It is a rare blend of theoretical sophistication and human insight, which deserves a wide audience from anyone interested in contemporary working lives.' Dr Christopher Grey, University of Cambridge, UK